Boot City takes pride in being able to help our customers find that custom fit just for them within an array of boot brands. We also strive to let you know how to custom care for your boots. We try to provide consistent service and listen to feedback on how to enhance your shopping experience.
Custom Boot Fitting
The staff at Boot City knows all the basics of boot fitting and how the boot should fit. In addition, they discover how each brand fits and what works best for people. People who have a high arch or people with flat feet need a different fit in a boot. Many brands run wide as well as some brands run narrow and our staff can lead you to the perfect brand for your feet. Finally, we take pride in the consistency in the way our staff works to find the perfect boot not to mention the perfect fit for each customer. We strive to provide a pleasant, positive boot shopping experience for all of our customers.
Custom Hat Shaping
Hat shaping is becoming a lost art! Most stores expect you to find something that will work for you in their pre-shaped inventory. Boot City has a state of the art hat steamer, long gone are the days of the teakettle on the stove. Custom shaping is something we have been doing since the 70’s. Furthermore, we carry a wide selection of felt and straw hats. The brims on our felt hats are about 4 inches but we have the tools to cut them down to as short as you want them. The palm leaf hats require becoming wet in order to shape them and we have several people on staff that are very adept at this.
Boot City has the best customer service around and it does not stop with the sale. First, Boot City trains our sales staff to help you know how to care for your boots. Routine maintenance keeps your purchase in like new condition. We train to communicate with the customer. Communication is key so we know what his expectations are for the boot he is about to purchase. Our sales staff can and will help you find the perfect boot to add to your wardrobe. In addition, they can tell you which leathers are easy to break in and which leathers wear better. Finally, the sales staff at Boot City knows that if you are happy with your purchase you will look them up when new boot time rolls around again.